Independent Case Work Advocacy

Advocacy Services Wales is able to provide independent advocacy for individuals who have a learning disability, mental health problem and/or physical disability.

Advocates will support people to speak up for themselves, finding out:

- What the problem is

- What they want

- What they think they can do

- What the advocate can do

Advocacy can help with issues around:

- Accommodation – tenancy, neighbours, repossession, placement breakdown

- Finance – benefits, debt, funeral plans, wills trust funds

- Day services / respite / transport

- Education / employment / transition

- Family – relationships, child protection

- Care plans

Case Study 1

Jane had been referred for advocacy by her friend and was regarding Jane’s wish to move house. She presently lived in a supported house but did not get on with one of the other tenants; she hadn’t got on with this tenant for several years.

The outcome was that Jane was placed on the council housing list, waiting for an appropriate flat.

Advocacy was provided to:

- Explore alternatives to moving home, possibility of reconciling with the other tenant

- Gather information and look at alternative accommodation

- Explore choices and implications of living on her own, or in similar accommodation with other tenants.

- Explore what skills she may need to live independently

- Liaise with community nurse, help Jane identify areas in her life which her community nurse could help her with

- Support Jane to prepare and attend meetings.

- Liaising with housing department, other organisations and professionals